Payments & Billing

Pay-as-you-go Billing

Manage your prepaid credit balance, purchase credits, and configure auto-recharge.

Pay-as-you-go Billing

Pay-as-you-go (PAYG) accounts use a prepaid credit balance. Each call deducts from your balance based on the call duration. You can purchase additional credits at any time and set up automatic recharging.

PAYG Payments Page

Credit Balance

The main card displays your current account status:

MetricDescription
Verbrauchter Betrag (Amount Used)Total credits consumed from your balance
Verbleibender Betrag (Amount Remaining)Current available credit balance, shown in green

Your balance decreases as calls are made. When the balance reaches zero, calls will no longer be processed until you add more credits.

Purchasing Credits

Click the Guthaben kaufen (Purchase Credit) button in the top-right corner to add credits to your account.

Purchase Credit Modal

Available Credit Packages

Select from the predefined credit packages:

PackageMinutesPrice
250 minutes250 minEUR 50
500 minutes500 minEUR 100
1000 minutes1000 minEUR 200

After selecting a package, click Continue to Payment to proceed to the Stripe checkout form where you enter your payment details.

Instant Credit

Credits are added to your account immediately after successful payment. You can start making calls right away.

Auto-Recharge

To avoid service interruptions, you can configure automatic recharging. Click the Zahlungsmethode einrichten (Set Up Payment Method) button to access the auto-recharge settings.

How Auto-Recharge Works

When enabled, auto-recharge automatically purchases credits when your balance runs low:

SettingValue
Minutes per recharge250 minutes
Rate per minuteEUR 0.20
Total cost per rechargeEUR 50.00

Setting Up Auto-Recharge

  1. Open the auto-recharge settings
  2. Add a payment method (credit card via Stripe)
  3. Enable the Auto-Recharge toggle
  4. Click Save Settings

Payment Method Required

You must add a payment method before enabling auto-recharge. The toggle is disabled until a valid card is on file.

Managing Your Payment Method

From the auto-recharge settings you can:

  • Add a payment method -- Securely add a credit card via Stripe
  • Change your card -- Replace the current payment method with a new one
  • Remove your card -- Detach the payment method (this also disables auto-recharge)

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