Payments & Billing
Manage your ScaleTalk subscription, payment methods, and auto-recharge.
Payments & Billing
On the Payments page you manage your subscription, set up payment methods, and configure auto-recharge. You can access the page via Payments in the sidebar.
Subscription Plans
ScaleTalk offers three subscription plans — all available as monthly or annual subscriptions with automatic renewal.
| Plan | Price (monthly) | Included Minutes | Suitable for |
|---|---|---|---|
| Starter | 99 EUR/month | 500 minutes/month | Small teams and beginners |
| Growth | 249 EUR/month | 1,400 minutes/month | Growing businesses with higher call volume |
| Scale | 499 EUR/month | 3,200 minutes/month | Large organizations with high call volume |
Annual Billing
All plans are also available as annual subscriptions — with a 10% discount compared to monthly billing. To switch, select the Annual tab in the selection dialog. The amount is billed once for the entire year.
| Plan | Monthly | Annual (10% discount) |
|---|---|---|
| Starter | 99 EUR/month | 89 EUR/month (1,069 EUR/year) |
| Growth | 249 EUR/month | 224 EUR/month (2,690 EUR/year) |
| Scale | 499 EUR/month | 449 EUR/month (5,390 EUR/year) |
Enterprise
Need more minutes or custom terms? For businesses with high call volume, we offer tailored enterprise solutions.
Get in Touch
Schedule a consultation → — Talk to our team about custom pricing, higher minute quotas, and dedicated support.
Click Manage Subscriptions to view your current plan, switch plans, or cancel.
Automatic Renewal
All subscriptions renew automatically and are billed through Stripe. You can cancel at any time — the subscription will remain active until the end of the current billing period.
Active Subscription
Once you have subscribed, the Payments page displays your active subscription dashboard with key metrics:
- Remaining Minutes — How many minutes you have left in the current billing period
- Current Costs — The costs incurred so far in the current period
- Billing Period — Start and end date of the current cycle
- Minute Usage — A chart visualizing your daily usage
Invoices & Transactions
In the lower section, you will find an overview of your past invoices and transactions with date, amount, and status.
Payment Method
ScaleTalk uses Stripe as its payment provider. You can set up the following payment methods:
- Credit card / Debit card — Visa, Mastercard, etc.
- SEPA Direct Debit — Direct debit from your bank account (particularly common in the DACH region)
Payment Method Required
You need a payment method on file to subscribe to a plan or purchase a phone number. Once you have set up a card or SEPA direct debit, you can purchase numbers directly through the platform.
Auto-Recharge
Auto-recharge ensures that your minute quota never runs out. When your minutes are used up, 250 minutes are automatically added for 50 EUR.
To set up auto-recharge:
- Make sure a payment method is on file
- Open the auto-recharge settings on the Payments page
- Enable the toggle for automatic recharge
- Click Save Settings
| Setting | Value |
|---|---|
| Minutes per recharge | 250 minutes |
| Cost per recharge | 50.00 EUR |
| Trigger | Automatically when minute quota is exceeded |