Settings
Manage your profile, preferences, notifications, and security options.
Settings
Under Settings you manage your ScaleTalk account. The page is divided into four tabs: Profile, Preferences, Notifications, and Security.
Profile
The Profile tab shows your personal details and account information.
Profile Information
| Field | Description |
|---|---|
| Display Name | Your name displayed throughout the platform. Editable. |
| Email Address | Your login email. Read-only — contact support to change it. |
| Avatar | Shows your profile picture from a connected account (e.g., Google) or your initials. |
Click Save Changes after editing your name.
Account Information
Below the profile form, you will see:
- Customer Since — The date your account was created
- Email Status — Whether your email address has been verified
Preferences
The Preferences tab lets you configure language, timezone, and date format.
Language & Region
- Language — Choose between Deutsch and English. The entire application is displayed immediately in the selected language.
- Timezone — Set your timezone so that dates and times are displayed correctly (e.g., UTC, Europe/Berlin).
Date & Time
- Date Format — Choose how dates are displayed:
MM/DD/YYYY,DD/MM/YYYY,YYYY-MM-DD, orDD.MM.YYYY.
Changes are saved automatically.
Notifications
The Notifications tab lets you control which email notifications you receive.
| Notification | Description |
|---|---|
| Email Notifications | Important updates and alerts via email |
| Usage Alerts | Notifications when usage thresholds are reached (50%, 80%) |
| Payment Reminders | Reminders about upcoming payments and invoices |
| Marketing & Updates | Product updates, tips, and promotional content |
Click the toggle next to a type to enable or disable it. Changes are saved immediately.
Transactional Emails
Emails such as password resets and account verifications are always sent — regardless of your settings.
Security
The Security tab lets you manage your password, connected accounts, and active sessions.
Change Password
If you registered with email and password, you can update your password here. If you signed in via a social provider (e.g., Google), the password change option is not available — you authenticate through the connected provider instead.
Connected Accounts
Shows which login methods are linked to your account (e.g., Google, Microsoft), including the connection date and status.
Active Sessions
Lists all devices and browsers currently signed into your account. You can revoke individual sessions or use Revoke All Other Sessions to sign out all devices except your current one.
Security Recommendation
Review your active sessions regularly. If you see an unfamiliar session, change your password immediately and revoke all other sessions.
Legal Documents & DPA
Via the profile menu (click your profile picture in the top right), you can access important legal documents:
| Document | Description |
|---|---|
| Privacy Policy | Information about how your personal data is handled |
| Terms of Service | ScaleTalk's general terms and conditions |
| Download DPA | Download the Data Processing Agreement (DPA) as a PDF — important for GDPR-compliant usage |
DPA for Businesses
If you use ScaleTalk for business purposes, you typically need a Data Processing Agreement (DPA). You can download it directly from the profile menu as a PDF — without needing to contact support.
Additionally, the profile menu contains:
- Switch Workspace — Switch between your personal space and User Groups
- Upgrade Plan — Go directly to subscription plans
- Language — Quick access to the language setting
- Help Center — Access to support