Tutorials & resources
Full step-by-step videos, ready-made templates and downloads.
This documentation explains each setting on its own. The videos here show the whole path — from an empty interface to an agent taking real calls. All of them are in German.
Everything in one place
All tutorials live on the Niklas AI YouTube channel, where new ones keep arriving — also on n8n, Claude and automation in general.
Full walkthroughs
Building an agent by chat
A complete agent for a property manager, built purely through the Scalia questionnaire: take damage reports, answer common questions, book appointments in Google Calendar, send a call log by email. It is then tested live and improved from the transcript.
Outbound campaigns
The whole path for outbound campaigns: upload a contact list, write an agent for outbound, connect calendar and follow-up, create the campaign, place live calls and read the results. Includes a long section on the German legal position — GDPR, the EU AI Act and which use cases actually hold up.
What callers actually accept
The honest read from over 100,000 minutes of calls: who a voice agent pays off for and who it does not, what automation rate is realistic, and the five building blocks it hinges on in practice. Plus real transcripts side by side — a bad agent against a good one.
Building an agent with Claude
Claude builds a complete agent through the ScaleTalk API: prompt, knowledge base, phone number and the matching n8n workflows. The Claude skill it uses is free in the Resource Hub.
Customer service across every channel
Three connected agents for phone, WhatsApp and email, all reading the same orders, tickets and customer records — so a conversation can continue on another channel. Built with ScaleTalk, n8n, Airtable and Claude.
Templates and downloads
Resource Hub
The collection point for every free template, Claude skill and n8n workflow. New resources land here first.
10 prompt templates by industry
Ready-made agent prompts for medical practices, property management, trades, car dealerships, insurance, e-commerce and more.
Prompting — master guide
37 pages on the prompt: structure, templates, examples. Best used by giving it to an AI as context and having the prompt written on that basis. German.
Knowledge base template (PDF)
A fill-in scaffold for your knowledge base with the sections that hold up in practice — opening hours, services, responsibilities, common questions. Also available as Markdown. German.
Templates inside the platform
When you create an agent, the same industry templates are offered right in the interface — with placeholders you fill in the dialog. See creating agents.