Getting Started

This guide will walk you through setting up ScaleTalk and making your first AI-powered phone call.

Create Your Account

Step 1: Sign Up

Visit app.scaletalk.ai and click Sign Up. You can get started completely free and without a credit card — you'll instantly receive 15 free trial minutes.

You can create an account using:

• Email & Password - Enter your name, email address, and create a secure password
• Google - Quick sign-in with your Google account
• Microsoft - Quick sign-in with your Microsoft account

Step 2: Verify Your Email

After signing up with email, you'll receive a verification email. Click the link to verify your account.

Step 3: Access Your Dashboard

Once verified, you'll be redirected to your dashboard. Here you'll find an overview of all your call activity and can start building your voice agents right away. Your 15 free trial minutes are available immediately.

Quick Start: Create Your First Agent

Step 1: Create New Agent

Click Agents in the sidebar, then click Create Agent to open the template selector.

Step 2: Choose a Template

Select from the available templates:

• Blank Template - A blank template with no presets. It provides the ideal starting point for designing your own custom agent.
• Call Center Agent - The agent takes calls, captures name, phone number, and inquiry, and forwards them via email.
• Calendar Agent - The agent manages appointments — it can create or reschedule bookings.
• FAQ/Ticket Agent - The agent answers inquiries based on the stored knowledge base and automatically creates a ticket if no matching information is found.

Step 3: Configure Your Agent

After selecting a template, you'll be taken to the agent configuration page with multiple tabs:

Key configuration areas:

• Agent Set-Up - Name, voice, language, and system prompt
• Parameters - Fine-tune voice settings and timeouts
• Capabilities - Enable calendar tools, API requests, call transfer
• Knowledge Base - Upload documents or scrape websites
• Follow-Up - Set up emails and webhooks
• Outbound - Start outbound test calls

Next Steps

Now that you've created your first agent, explore these guides: