Knowledge Base

Managing Documents

Search, filter, view, rename, and delete documents in your knowledge base.

Managing Documents

The Documents section below the upload area displays all files in your knowledge base. It provides tools for searching, filtering, and managing your documents.

Documents Table

The table shows your documents with the following columns:

ColumnDescription
NameFile name with type icon and tags
TypeFile format badge (PDF, DOCX, etc.)
SizeFile size in human-readable format
StatusProcessing status (Ready, Processing, Pending, Failed)
DateRelative upload time (e.g., "2 hours ago")
ActionsContext menu for document operations

Status Indicators

Each document shows its processing status with a colored badge:

StatusColorMeaning
ReadyGreenProcessed and available to agents
ProcessingBlueCurrently being analyzed
PendingOrangeWaiting in the processing queue
FailedRedProcessing failed (error message shown)

Searching and Filtering

Type in the search bar to filter documents by file name. The search is case-insensitive and updates results as you type.

File Type Filter

Click file type badges (PDF, DOCX, XLSX, CSV, TXT, etc.) to show only documents of specific types. Click a selected badge again to remove the filter.

Status Filter

Click status badges (Pending, Processing, Ready, Failed) to show only documents in specific states.

Sort Order

Use the sort dropdown to order documents by:

Sort OptionDescription
NewestMost recently uploaded first (default)
OldestOldest uploads first
NameAlphabetical by file name
SizeLargest files first

Clearing Filters

Click the Reset button that appears when any filters are active to reset all filters and show all documents.

Document Actions

Click the three-dot menu on any document row to access actions:

View Extracted Text

Available for documents with Ready status. Opens a dialog showing the extracted text content. You can also click directly on a document row with Ready status to view its content.

This is useful for verifying that OCR and text extraction worked correctly.

Download

Download the original file to your computer.

Rename

Change the display name of a document. The original file is preserved; only the display name changes.

  1. Click Rename from the actions menu
  2. Enter the new file name in the dialog
  3. Click Confirm to save

Retry

Available for documents with Failed status. Resubmits the document for processing.

Delete

Permanently remove a document from your knowledge base.

  1. Click Delete from the actions menu
  2. Confirm the deletion in the dialog

Permanent Deletion

Deleting a document removes it from your knowledge base and all agent search indexes. This action cannot be undone.

Pagination

When you have many documents, the table paginates automatically:

  • Select how many rows to display per page (10, 25, 50, or 100)
  • Navigate between pages using the arrow buttons
  • The current range is shown (e.g., "1-10 of 42")

Mobile View

On mobile devices, documents display as cards instead of a table. Each card shows the file name, type, status, and provides the same action menu. The mobile view uses a default of 5 items per page for faster loading.

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